Shipping Policy

Processing Time
Orders are typically processed and prepared for shipment within 7 business days. Please note that processing times may be longer during peak seasons, holidays, or unforeseen circumstances.

Shipping Methods & Estimated Delivery
We primarily ship via international air courier services (e.g., SF Express, UPS, DHL, or equivalent partners). Delivery times and costs vary depending on the destination and the shipping option selected at checkout:

• Standard Shipping: Estimated 7–14 business days after dispatch.

• Express Shipping: Estimated within 7 business days after dispatch.

Please note these are estimated delivery times only. We cannot guarantee exact delivery dates, as shipping may be subject to delays caused by customs clearance, weather, or courier operations.

Shipping Costs
Shipping rates are calculated at checkout based on the weight of your order, destination, and selected shipping method. Customers are responsible for any customs duties, import taxes, or handling fees charged by local authorities.

Delivery Coverage
We ship to most international destinations. However, certain regions may have restrictions due to local import regulations or courier limitations. If your address is not eligible for delivery, we will notify you promptly.

Returns & Exchanges
Returns and exchanges must follow our Refund Policy. Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. In such cases, please contact us with photos of the issue so we can provide further instructions.

Special Circumstances
In the event of natural disasters, pandemics, political events, or other circumstances beyond our control, shipping and delivery times may be extended. We will keep customers updated in such cases.

Lost or Missing Packages
We are not liable for lost or stolen packages once they have been transferred to the courier. Please contact the courier directly with your tracking number for assistance. If you need additional support, you may also reach us at support@nervyndevxn.com.

Contact
If you have any questions regarding shipping or delivery, please contact us at: info@nervyndevxn.com.